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Dr. Shustina is an incredibly knowledgeable doctor who truly takes time to find root cause.
RG
Rochel Gordon
FAQ
Frequently asked questions
What to expect from a consultation, our care model, insurance, telehealth, and second opinions — answered.
What conditions does Dr. Shustina treat?+
Dr. Shustina specializes in complex digestive and inflammatory conditions, including IBS, IBD, SIBO, bloating, reflux, food sensitivities, autoimmune-related gut disorders, and chronic gastrointestinal symptoms. Her work focuses on identifying root causes rather than managing symptoms alone.
What is included in a consultation?+
Each consultation includes a comprehensive review of your medical history, prior testing, and records. Dr. Shustina provides personalized recommendations that may include advanced testing, nutrition and dietary guidance, supplements, lifestyle optimization, and mind-body strategies. You will receive a clear, individualized protocol and have ample time for questions.
How long are consultations?+
Standard Consultation: 90 minutes (sufficient for most patients). Comprehensive Consultation: 105 minutes (recommended for complex medical histories or extensive records). This extended time allows for a thorough, integrative evaluation uncommon in traditional gastroenterology visits.
Does Dr. Shustina accept insurance?+
Dr. Shustina is an out-of-network provider and does not participate with commercial insurance plans, Medicare, or Medicaid. Payment is required at the time of scheduling. This model allows for longer visits, personalized care, and a true functional medicine approach.
Can I use my HSA or FSA card?+
Yes. We accept most Health Savings Account (HSA) cards, as well as all major credit and debit cards.
Where is Dr. Shustina located?+
Dr. Shustina offers in-person visits in Miami, Florida. Telehealth consultations are also available for eligible patients.
Is telehealth available?+
Yes. Telehealth visits are available for patients who are physically located in New York, New Jersey, or Florida at the time of their appointment. You do not need to be a resident of these states, but you must be present in one of them during the visit.
What if I live outside New York, New Jersey, or Florida?+
Patients outside these states have several options: travel to an in-person visit (many patients choose the Miami location); travel temporarily to New York, New Jersey, or Florida for a telehealth visit; or schedule an educational visit for guidance and information to share with a local physician.
What is an educational visit?+
An educational visit provides detailed insight into your condition and Dr. Shustina's holistic approach to gut health. While medical advice, prescriptions, testing, and treatment orders cannot be provided, the information may help guide care with your local physician. Collaboration may be possible depending on state regulations.
Does Dr. Shustina offer second opinions?+
Yes. Consultations may include second opinions on diagnoses, medications, or proposed medical procedures, particularly for patients seeking a more integrative or root-cause perspective.
How is Dr. Shustina's approach different from conventional gastroenterology?+
Dr. Shustina combines board-certified gastroenterology with functional medicine, nutrition, nervous system regulation, and mind-body healing. Her approach is highly personalized, time-intensive, and focused on long-term healing rather than symptom suppression.
Reviews
The body remembers when it's finally heard
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Dr. Shustina goes to the root level of the issue, not only superficial, so there's healing.
LG
Leah Glickman
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She has significantly improved my health. I was suffering from Ulcerative Colitis and now live normally.
ML
Monica LaBadia
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Dr. Shustina has helped me change my lifestyle and heal my gut in a way I thought impossible.
DL
Dalit Lonstein
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She listens to patients and treats conditions, not symptoms.
GS
Gabriela Salazar
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Dr. Shustina is the best doctor I have ever been to. She assesses the root of the problem.
MS
M. S.
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She is an outstanding doctor who understands the body's ability to heal itself and holistic remedies.
SS
Sibel Sebi Sharabi
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Dr. Shustina has a wealth of knowledge and is helping me heal years of gastrointestinal issues.
DC
Daniela Chaparro
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Dr. Shustina is an amazing doctor. She diagnosed my cancer early and saved my life.
MW
Mordechai Weinstein
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After one session with Dr. Shustina, my digestive pain went away.
TP
Taryn Parascand
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Doctor Shustina is the absolute best. She has helped me resolve numerous issues other doctors dismissed.
RS
Rachel S.
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Dr. Shustina is a fantastic doctor who truly cares. Her holistic approach attacks the root cause.
CS
Clay Simonsen
Begin
Your first consultation begins with a conversation
Ninety minutes. Your full history, a review of your medical records, and the plan forward. New patients are being accepted in person and via telehealth.
Schedule your consultation